This page contains detailed technical setup information for Library Administration and IT Staff.
Note to Students or Patrons: Please review the current top support issues listed below. If your question is not addressed, please go directly to the FAQ section.
Current Top Support Issues
Set Up Information
Frequently Asked Questions
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eLibrary Technology Platform: please click here to access the frequently asked questions.
Browser and Workstation Security Requirements
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Supported Browsers:
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Plug-in Requirements: Please click here .
- Check your system. To ensure you will be able to successfully access any of our products, please click on our Browser Health Check.
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Firewall information, please click here. (How to set up to allow access to eLibrary databases.)
- Special note for satellite ISP users, please click here.
Access and Authentication
There are a variety of options available for access to the eLibrary Technology Platform. We offer IP, Referring URL, Username and Password. NOTE: Referring URL authentication is not supported on a Mac.
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eLibrary login urls: Please click here to access.
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Administering your Account / Making Changes
Library Staff can make some changes to their account through the Local Configuration utility.
- Local Configuration login: please click here.
- eLibrary Local Configuration Quick Start Guide: please click here to access.
Usage Statistics
- eLibrary usage reports are available here.
Resources for Training
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For ProQuest K-12 product training material, please click here.
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For ProQuest product training material, please click here.
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For Chadwyck-Healey product training material, please click here.
Linking
- eLibrary databases are not OpenURL Source or OpenURL Target compliant with San Antonio Level 1 (SAP1).
- MARC Records are not available for this database.
Meta-Searching
XML Gateway is not available available.
Elibrary databases do not support Z39.50 Access.
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